品质卓越
十年质保
感谢您选购百岁席梦思® 产品,您将享受百岁席梦思带来的顶级睡眠体验与优质售后服务。
Thank you for your recent purchase of a Baisui Simmons® sleep system. With your selection, you join millions of people around the world who believe that a superiorsleep system makes a difference in the quality of sleep.

所有百岁席梦思公司旗下之弹簧床垫产品均享有10年弹簧结构质保服务。10年质保期将由送货日期起计算,首2年内百岁席梦思公司及其授权运营商将酌情提供免费的产品维修或更换,由第3年至第10年,所有维修或更换服务将收取[产品届时售价一成,乘以收买年期」作为更换费用。唯质保期内,顾客需缴付更换产品的运输费用。
本质保服务不包括以下各项:
•个人对床垫软硬程度的喜好。
•床垫绵层正常压缩,而压缩少於38mm(约1.5寸)。
•产品经涂污、燃烧、染色、人为损害或保养不当,包括坐在床缘上、折叠、扭曲床垫或在床垫上跳跃等。
•表面布料、床侧定型钢丝。
•床垫边缘手挽。部分床垫两旁装有调整床垫位置用途的手挽。手挽设计不能负重,切勿以手挽搬运或翻调床垫。
•床垫因选用承托力欠佳的床架(如网底床架、「排骨」床架),或床架尺码不符而引致的损耗。
•质保服务相关的运输、检查及搬运费用。
•中国地区以外的质保申请。(产品在中国大陆地区以外使用。)
This warranty service excludes the following items:
•Personal preferences regarding the firmness of the mattress.
•Normal compression of the mattress's foam layer, provided that the compression is less than 38mm (approximately 1.5 inches).
•Products that have been stained, burned, dyed, damaged intentionally, or improperly maintained, including but not limited to sitting on the edge of the bed, folding, twisting, or jumping on the mattress.
•Surface fabric and side support steel wires of the mattress.
•Mattress edge handles. Some mattresses are equipped with handles on both sides for adjusting the mattress's position. The handles are not designed to bear weight and should not be used for lifting or turning the mattress.
•Damage caused by using a poorly supportive bed frame (such as a mesh-bottom frame or a slatted frame) or a bed frame that does not match the mattress's dimensions.
•Transportation, inspection, and handling costs related to the warranty service.
•Warranty claims outside of China. (For products used outside of mainland China.)
床垫保养
十年品质保证
再好的床垫也会因使用年限的增加而减少舒适度,因此,您每隔8-10年换一张床垫,但在此之前,我们很高兴能在席梦思家具有集团股份有限公司的床垫上为您提供10年品质保证。